Catch churn risk early

Catch cancellation risk before the customer leaves

SentimentSync flags intent as 'cancellation risk' on the ticket itself. Because it is a real HubSpot property, you can branch a workflow on it: the moment a ticket is scored as cancellation risk, alert the account owner, raise priority, or route it to a retention queue. No manual reading of the queue, no separate tool.

• Intent scored as cancellation risk, written straight onto the ticket
• Trigger a HubSpot workflow that alerts the account owner
• Escalate or reroute automatically, using tools you already have